Effective Date: 1st September 2020
1.1 Course Fees Refund:
We understand that circumstances may arise where you need to request a refund for the course fees paid. Our refund policy is as follows:
1.1.1 If a cancellation request is received within 10 days from the date of
enrollment or purchase, a full refund will be processed.
1.1.2 Cancellation requests received after 10 days but within 15 days will be eligible
for a partial refund, with a deduction of 50% as administrative charges.
1.1.3 No refund will be provided for cancellations made after 15 days.
1.2 Refund Process:
To initiate a refund, please contact our customer support team at mentor@brightbee.co.in. We will guide you through the process and may require additional information to process your request.
1.3 Refund Timeframe:
Refunds will be processed within 7 business days of receiving the necessary information.
The actual time it takes for the funds to reflect in your account may vary depending on
your payment method and financial institution.
2.1 Course Enrollment Cancellation:
2.1.1 You have the right to cancel your course enrollment within 10 days from the date of enrollment.
2.1.2 After 10 days, no cancellation will be allowed, and the full course fee will be applicable.
2.2 Cancellation Process:
To cancel your course enrollment, please contact our customer support team at mentor@brightbee.co.in. Please provide your enrollment details for a smooth cancellation process.
If you have any questions or concerns regarding our refund and cancellation policy,
please contact us at:
BrightBee Technologies
441/B, Ward – 4, Anakkal PO
Kanjirapally, Kottayam
Kerala, India - 686508
mentor@brightbee.co.in
+91 9207415677
